Administrative Support
Position Summary
The Administrative Support positions provide a variety of office support duties including but not limited to: receptionist duties (answering calls, greeting guests, etc.), creating and copying documents, filing, data entry, and distributing mail. The Administrative Support positions are crucial to effective and efficient office operations in DOC offices and facilities. Positions include Office Associate, Office Operations Associate, Operations Program Associate, Offender Records Associate, Program Assistant Advanced Confidential, and Secretary Confidential.
Salary Information
Pay schedule and range with starting pay:
Office Associate (02-09), $17.51/hour
Office Operations Associate (02-10), $18.92/hour
Operations Program Associate (02-11), $20.46/hour
Offender Records Associate, (02-11), $20.46/hour
Program Assistant Confidential (81-05), $18.91/hour*
Program Assistant Advanced Confidential (81-05), $20.46/hour*
Secretary Confidential (81-05), $18.91/hour*
Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the Compensations Plan, Wisconsin Administrative Code, and statutes. A twelve-month probationary period is required.
* Pay Range 81-05 is a broadband range, and although applicants should not expect to be paid near the top of the range, pay upon appointment will be on a case-by-case basis.
Job Details
Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application.
The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment.
The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.
All state employees are required to report their COVID vaccination status, whether vaccinated or not, and must provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment. The State of Wisconsin continues to follow necessary health and safety protocols for COVID.
Qualifications
Minimally qualified applicants will have experience using modern office methods and procedures, record keeping practices, using various filing systems and methods, data processing techniques, experience utilizing computers and related software (e.g. Microsoft Office products), experience providing customer service, and the ability to perform detail oriented tasks.