Medical Assistant/Phlebotomist
Rosalind Franklin University of Medicine and Science
North Chicago, IL
Full-time
Health Care Provider
Posted on April 11, 2024
Position Summary
The Rosalind Franklin University Health Clinic is seeking to fill a full-time Medical Assistant or certified phlebotomist position. This role is responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. The Medical Assistant/Phlebotomist role will provide information to patients so they may fully utilize and benefit from the services and convey a positive image. He/she may be assigned to specific medical specialty to help with patient care related to that specialty.
Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short-term and long-term disability plans; life insurance; flexible spending accounts; and a 403(b) retirement plan which includes an 8% employer contribution after two years of service. RFUMS is committed to employee well-being and work-life balance. Full-time staff members are eligible for three weeks of vacation, 15 sick days, and 13 holidays plus two floating holidays. That is a minimum of 30 paid days off each year!
Who We Are
Rosalind Franklin University Health Clinics (RFUHC), a subsidiary of Rosalind Franklin University of Medicine and Science, combines compassionate care with state-of-the-art science to provide patients with the highest quality medical services. The physicians of RFUHC are innovators in their fields, offering patients access to the latest discoveries in podiatry, behavioral health and reproductive medicine.
Essential Duties & Responsibilities
The Rosalind Franklin University Health Clinic is seeking to fill a full-time Medical Assistant or certified phlebotomist position. This role is responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. The Medical Assistant/Phlebotomist role will provide information to patients so they may fully utilize and benefit from the services and convey a positive image. He/she may be assigned to specific medical specialty to help with patient care related to that specialty.
Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short-term and long-term disability plans; life insurance; flexible spending accounts; and a 403(b) retirement plan which includes an 8% employer contribution after two years of service. RFUMS is committed to employee well-being and work-life balance. Full-time staff members are eligible for three weeks of vacation, 15 sick days, and 13 holidays plus two floating holidays. That is a minimum of 30 paid days off each year!
Who We Are
Rosalind Franklin University Health Clinics (RFUHC), a subsidiary of Rosalind Franklin University of Medicine and Science, combines compassionate care with state-of-the-art science to provide patients with the highest quality medical services. The physicians of RFUHC are innovators in their fields, offering patients access to the latest discoveries in podiatry, behavioral health and reproductive medicine.
Essential Duties & Responsibilities
- Fulfill patient care responsibilities as assigned which may include:
- Monitoring and assisting with daily schedules to enhance patient flow
- Accompany patients to examination or treatment room
- Interviewing patients
- Measuring vital signs
- Updating patient information and changes in medical history
- Preparing patient for examination and/or treatment
- Assisting patients with ambulation and transfers, specimen collection, venipunctures, administers medications/vaccines
- Performing screenings per provider guidelines
- Assisting providers with various procedures
- Charting
- Relaying instructions to patients/families
- Manages office telephone systems, including answering calls and returning messages.
- Scheduling patient appointments and maintaining communication to confirm future appointments.
- Strong focus on phlebotomy and associated laboratory support
- Fulfill clerical/administrative responsibilities as assigned which may include:
- Sending/receiving patient medical records
- Obtaining lab/imaging and other reports, hospital notes, processes prior authorizations, appeals, referral information, etc.
- Completes forms/requisitions as needed
- Schedules appointments
- Verifies insurance coverage and patient demographics
- Maintains patient chart
- Completes and safeguards medical records
- Completes diagnostic coding and procedure coding
- Fulfill environmental responsibilities as assigned which may include:
- Managing and maintaining clinical supply inventory
- Setting up instruments and equipment according to department protocol
- Cleaning exam/procedure rooms
- Maintaining infection control
- Performing sterile instrument processing and maintains sterilizer and associated quality requirements
- Maintains comprehensive records
- Supports inventory management through ordering, sorting, storing supplies; restocking exam/procedure rooms
- Fulfill organizational responsibilities as assigned which may include:
- Maintaining a safe, secure, and healthy work environment by following established clinical procedures
- Complying with legal regulations
- Supporting a collaborative team environment; respects/promotes patient rights
- Providing patient centered care
- Responds appropriately to urgent/emergent situations; keeping immediate supervisor(s) informed of problems relating to patients and/or staff.
- Perform other related duties as assigned or delegated.
- Must achieve satisfactory results from a background check
- Compliance with the current COVID19 vaccination policy
- High school diploma or GED equivalent.
- Completion of medical assisting program with CMS or RMS certification OR completion of phlebotomy certification and associated experience.
- Maintain BLS certification.
- Knowledge of health care field and medical specialty.
- Exemplary skills in verbal, written and interpersonal communication.
- Ability to work/interact with diverse populations, showing respect and sensitivity for cultural differences.
- Knowledge of specific assisting tasks related to particular medical specialty.
- Knowledge of information that must be conveyed to patients and families.
- Skill in performing tasks appropriately.
- Skill in tact and diplomacy in interpersonal interactions.
- Skill in understanding of patient education needs by effectively sharing information with patients and families.
- Ability to learn and retain information regarding patient care procedures.
- Ability to project a pleasant and professional image.
- Ability to plan, prioritize and complete delegated tasks.
- Ability to demonstrate compassion and caring in dealing with others.
- Knowledge of and ability to use appropriate techniques when helping patients ambulate and dress and the ability to handle stressful situations are required.
- Experience as a Medical Assistant Phlebotomist.
- 1-2 years of recent experience in a medical office in a similar capacity is preferred.
- Bi-lingual
- Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.
