EAP Licensed Clinician
Acentra Health
Tucson, AZ
Full-time
Social Service
Posted on April 4, 2024
Position Summary:
This role is an onsite role. The licensed clinician will be required to work onsite 4 days a week with 1 day of remote work . As an onsite licensed clinician, you will provide a full range of Employee Assistance Program (EAP) services for employees, managers, and the employer organization for a large government agency.
Responsibilities:
This role is an onsite role. The licensed clinician will be required to work onsite 4 days a week with 1 day of remote work . As an onsite licensed clinician, you will provide a full range of Employee Assistance Program (EAP) services for employees, managers, and the employer organization for a large government agency.
Responsibilities:
- Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Espyr operations and accounts.
- Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
- Make referrals to treatment services where appropriate ensuring a satisfactory client experience with the transition from EAP services to treatment services.
- Refer to community resources as needed to support clients' well-being and mental health.
- Comply with all Clinical and Professional protocols, processes, and Espyr policies.
- Understand the scope of EAP services and as needed communicate that scope to external parties including clients, managers, and other support staff.
- Consult with Espyr supervisors concerning clinical case staffing and high-risk cases.
- Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Espyr policies and practices.
- Create and manage productive and positive working relationships with local points of contact.
- Display excellent teamwork, communication, and collaboration with the account manager and other Espyr staff.
- Work in collaboration with other internal and external stakeholders always displaying professionalism.
- Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement, and optimization services to meet the client's specific needs.
- Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
- Maintains security of area/materials/ private information. This includes both physical/virtual storage and filing.
- Maintain a professional demeanor with customers and co-workers to represent Espyr's values and standards.
- Perform daily duties, and undertake, and complete related projects in the area of expertise with minimal supervision.
- Additional related projects/tasks/duties as assigned by the position's manager.
Required:
- An active, unrestricted Independent License in the respective state, in the behavioral healthcare field (i.e. LCSW, LPC, LMFT).
- Masters or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
- Two or more years professional experience in the EAP/mental health/substance abuse/behavioral health field.
- Ability to pass a federal security clearance for a non-sensitive/high risk public trust position.
- Includes fingerprinting and a background investigation that covers a seven-year investigative scope.
Preferred:
- Cultural competency in working with law enforcement clients.